Question 1

How long will it take for my order to arrive?

Accepted Answer

It should take 1 -2 weeks to package your order and mail it your way! This is an operation run by 1 artist, so it may take some time.

Question 2

I miss ___! When are you restocking?

Accepted Answer

I can make custom items, especially depending on season and interest- if you liked a particular item, please let me know!! This helps to gauge what to continue making and what to look into creating next.

Question 3

Can I get a custom order?

Accepted Answer

Any custom pieces are by commission only. If you'd like to commission a piece, please send me an email at rosemaryvandriel@gmail.com (rosemaryvandriel@gmail.com)or visit my ko-fi (https://ko-fi.com/rose_and_rune)

Question 4

Do you ship worldwide?

Accepted Answer

I currently only ship within South Africa. I might make an exception if you send me a message.

Question 5

What is your refund policy?

Accepted Answer

No refunds, returns or exchanges unless something absolutely diabolical happened to your order